Last Updated: January 2026
Roadside Assistance Pros (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or request roadside assistance services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Vehicle and service details
- Location information (when voluntarily shared)
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Device type
- Browser type
- Pages visited and time spent on the site
This information helps us improve website functionality and user experience.
How We Use Your Information
We use the information we collect to:
- Provide and coordinate roadside assistance services
- Communicate with you regarding service requests
- Dispatch independent contractors
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information.
Location Information
If you choose to use a “Share My Location” feature, your location is used only to provide roadside assistance services. Location data is not stored longer than necessary to complete the service request.
Sharing of Information
We may share your information only with:
- Independent contractors or service providers required to complete your request
- Service partners involved in payment processing or communications
- Legal authorities when required by law
We do not share personal information for third-party marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Ensure proper website functionality
- Analyze traffic and usage patterns
You may disable cookies through your browser settings, though some features of the site may not function properly.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will delete it promptly.
California Privacy Rights
If you are a California resident, you may have rights under applicable privacy laws, including the right to:
- Request access to personal information we collect
- Request deletion of your personal information, subject to legal exceptions
Requests may be submitted through our website. We will verify your request before responding.
Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by an updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy, please contact us through our website.